Refund Policy

Return, refunds & exchanges.

 

You may return an item within 14 days of purchase for a full refund inside the EU. Returns should be in an unused condition, and any tags and boxes enclosed. If these conditions are not met, 100% of the value of the item will be deducted when issuing the refund. 

NOTE! Posters,frames and furniture made to order are not included in Wallicons return policy. Posters is a digital product made to order specially made according to a customer's unique  specifications and are therefore not an approved return.

Returns: As our customer, you are responsible for paying the shipping cost when returning an item. Should you wish to return an item, please contact our customer service department: hello@wallicons.shop , and we will provide you with the information you need to make a return. 

Exchange: 

Complete a new order for the product you want. Send an email to hello@wallicons.shop and let us know that you wish to make an exchange, and you will get all the information. 

NOTE! Posters,frames and furniture made to order are not included in Wallicons exchange policy. Posters is a digital product made to order specially made according to a customer's unique specifications and are therefore not an approved exchange.

9.4. Conditions for returns: Returned goods should be in an unused condition, in the original packaging with any tags and boxes enclosed. If these conditions are not met, a deduction of 100% of the value of the item will be deducted when issuing your refund.